Contents Protection

PODS Protection Options

PODS takes great care at all steps of the moving and storage process to ensure your belongings are protected. That being said, no matter how carefully your container is packed and moved, some things – such as weather and road conditions – are out of our control, and accidents can happen. What can be controlled, however, is how well your items are covered in the event of damage or loss. For this reason, our Rental Agreement requires customers to maintain coverage for their containers and contents. We offer two levels of coverage to our customers – our Contents Protection Option, which covers both the container and the contents, and the Container Only Option, which only covers the container.

PODS Contents Protection Option

PODS will not be responsible for certain items stored by you in the container to include money, jewelry, furs, firearms, computer software or programs, credit cards, and certain other invaluable and irreplaceable items. Additionally, theft of your contents while the container is in your care including damage to your contents stored in the PODS container caused by improper packing, normal shifting or your willful or intentional acts are not covered by the Contents Protection Option We encourage you to take the time to choose the best coverage level for your needs that offers the greatest peace of mind.

Why Do I Need Coverage?

Many people assume their homeowners insurance policy covers their belongings during the moving process, but this is often not the case. Even if your items are covered by your policy, our Contents Protection Option may still be to your advantage. For instance, in the case that you do file a claim through our coverage plan, your homeowners insurance rates should not be impacted. Furthermore, our plan’s deductible would most likely cost you less out of your pocket (only $100) compared to your homeowners insurance deductible, which could be $1,000 or more. Perhaps the greatest benefit of our Contents Protection Option is peace of mind, so you can focus on other important aspects of your move.

Coverage Levels

We offer many levels of coverage, from $5,000 all the way up to $300,000, so you can find the level that fits your exact needs. You’ll have the opportunity to choose which level represents the value of your belongings. There is a deductible of just $100 per claim for all levels of coverage.

How are Items Valued?

Damaged items will be replaced based on their depreciated value – that is, their replacement cost value minus any depreciation (loss of value over time due to factors such as age, wear and tear, and obsolescence).

Which Types of Losses are Covered?

Our Contents Protection Option covers your contents against a wide variety of risks while being stored in one of our containers on your property, in one of our Storage Centers, or during transit. The types of loss that are covered include accidents, burglary (while in PODS’ care), and vandalism.

Which Types of Property are Not Covered?

The Contents Protection Option does not cover items stored in the container prohibited by our Rental Agreement. These include but are not limited to money, jewelry, furs, firearms, computer software or programs, credit cards, and certain other invaluable and irreplaceable items.

Which Types of Events are Not Covered?

Damage to your contents stored in the PODS container caused by improper packing, normal shifting, or your willful or intentional acts are typical events not covered by the Contents Protection Option. By using proper packing and loading techniques, damage caused by normal container handling and road vibration can be significantly reduced. For helpful information regarding packing and loading, click here. Also, please visit www.pods.com/CPO for a full list of other events not covered by the Contents Protection Option.

How to Purchase Contents Protection

You’ll have the opportunity to purchase Contents Protection when you place an order for your PODS container. The amount of coverage you choose should be based upon your determination of the total value of your contents. The coverage is not per container, but it applies to all your items stored in our containers. Please note: In select markets and move types, $10,000 of Contents Protection Option coverage may be included in your quote. At the time of your order, you have the option to increase or lower your Contents Protection Option coverage, or to remove the Contents Protection Option entirely. The Contents Protection Option cannot be added to an order, and the coverage value cannot be increased, after delivery of the first container on your order. The Contents Protection Option can be canceled at any time.

Download Our Brochure

To learn more about our Contents Protection Option, click here.

Container Only Option

As with a typical car rental, you are responsible for loss or damage to the container while it is in your care. Our Container Only Option protects you from such financial loss in the event that the PODS container itself suffers any damage.

What does the Container Only Option cover?

The Container Only Option covers any loss or damage to your PODS container, no matter the cause, including lightning, windstorm, hail, fire, smoke, explosion, vandalism, riot, malicious mischief, falling objects or auto accidents. Damage to the container, however, will not be covered if it was caused by your willful or intentional acts. Under no circumstances will the Container Only Option cover any loss or damage to any property stored in the PODS container.

How to Purchase the Container Only Option

You’ll have the opportunity to purchase the Container Only Option when you place an order for your PODS container. Please note: In select markets, the Container Only Option may be included in your quote. You have the option to remove it or to upgrade to the Contents Protection Option. The Container Only Option cannot be added to an order after delivery of the first container on your order. The Container Only Option can be canceled at any time.

PLEASE READ THIS IMPORTANT DISCLOSURE AS IT RELATES TO THE CONTENTS PROTECTION OPTION

This site contains general and descriptive information only. For actual terms and conditions, please consult the Contents Protection/Duty To Insure Addendum to your Rental Agreement.