Frequently Asked Questions
How is a PODS container moved?
The PODS delivery truck is equipped with a patented hydraulic lift system, PODZILLA, designed to reduce shifting of your contents. It securely transports the PODS container to and from your location.
How long do I have to load or unload the container?
PODS allows you to pack your PODS container at your leisure. There are no deadlines, time pressure, you move when you are ready.
Do you pick-up and deliver on weekends?
PODS operates all locations 5 days per week and in some locations, 6 or 7 days. We recognize the need to offer loading and unloading flexibility and we do not limit the time the PODS container can stay on your property. Local ordinances may be applicable. You may want to check with your local authorities.
How does PODS prevent my contents from being damaged during the move?
Our professional drivers are experts at transporting our PODS containers. The use of PODZILLA minimizes the possibility of shifting or damage. PODS offers a complete variety of packing services and supplies. PODS also offers a comprehensive content protection program.
How much clearance do I need to place a container at my house or apartment?
In order to place a PODS container on your property we need a clearance of 12 feet in width and 15 feet in height with no steep inclines, low branches or wires.
How do I find out about my local regulations?
PODS will inform you of any regulation that we are aware of. If we do not have information for your area, a quick internet search on the city website should provide you the information you are looking for.
Do I have to be there when you deliver?
No, although we recommend that someone be present whenever possible. Our deliveries and pick-ups may occur at any time after 7:00 am local time. The customer is responsible for ensuring that there is adequate clearance and accessibility for the desired location of the container.