Frequently Asked Questions
How does PODS prevent my contents from being damaged during the move?
Our professional drivers are experts at transporting our PODS containers. The use of PODZILLA minimizes the possibility of shifting or damage. PODS offers a complete variety of packing services and supplies. PODS also offers a comprehensive content protection program.
Will PODS load the container for me?
PODS can recommend companies for packing, loading, or unloading in each of our locations. Our flexible scheduling allows for adequate time to load the PODS container at your leisure. Our packing services page can provide additional details.
How is a PODS container moved?
The PODS delivery truck is equipped with a patented hydraulic lift system, PODZILLA, designed to reduce shifting of your contents. It securely transports the PODS container to and from your location.
Do I have to be there when you deliver?
No, although we recommend that someone be present whenever possible. Our deliveries and pick-ups may occur at any time after 7:00 am local time. The customer is responsible for ensuring that there is adequate clearance and accessibility for the desired location of the container.