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Long Distance Moving Reviews

A BETTER WAY TO MOVE

Long Distance Moving ReviewsLeave the hassles behind when you choose PODS® for your long distance move. Whether you’re moving across town or cross-country, we will make the experience better than it’s ever been. Imagine packing at your own pace, on your time-table and to your standards - then we’ll drive your PODS container wherever you wish.

Our process is simple, and we strive to make the process as stress-free as possible so you can focus on other things. More and more people are choosing PODs for their long distance moving and storage needs. But don’t just take our word for it. Read reviews and testimonials from other customers who chose PODS.

WHAT PODS CUSTOMERS ARE SAYING

REVIEW SNAPSHOT®

by PowerReviews
PODSLong Distance Moving
 
4.2

(based on 265 reviews)

Ratings Distribution

  • 5 Stars

     

    (177)

  • 4 Stars

     

    (39)

  • 3 Stars

     

    (9)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (36)

85%

of respondents would recommend this to a friend.

Pros

  • Convenient (22)
  • Easy (20)
  • On time (17)
  • Professional (15)
  • Efficient (9)

Cons

  • Pricey (5)
  • Price (4)
  • Pricey / poor value (4)
  • Poor customer service (3)

Best Uses

  • Storage (14)
  • Long distance move (13)
  • Moving (9)
  • Long distance moving (7)
  • Moving long distance (4)
    • Was this a gift?:
    • No (164), Yes (3)

Reviewed by 265 customers

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Displaying reviews 1-10

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1.0

very bad costomer service

By the hulk

from port charlotte fl

Pros

    Cons

      Best Uses

        Comments about PODS Long Distance Moving:

        I used this service for long distance,no worries to drive,but its back and forth with price and time of pick up and drop off and a lot of hidden charges ask about every charge and make sure they are recording every call so you can refer to it

        • Was this a gift?:
        • No
         
        5.0

        moving could not be easier!

        By jJIM D

        from FORT WORTH TX

        Verified Reviewer

        Pros

        • Convienient
        • No Driving Required
        • Stored Until Needed

        Cons

          Best Uses

            Comments about PODS Long Distance Moving:

            I CALLED FOR PRICING AND RECEIVED A COMPLETE REVIEW OF WHAT WAS OFFERED AND THE PRICING. SCHEDULING WAS EASY AND THE SCHEDULE FOLLOWED. CUSTOMER SERVICE ALWAYS AVAILABLE AND QUICK TO ANSWER QUESTIONS. WILL USE THE SERVICE AGAIN

            • Was this a gift?:
            • No
             
            5.0

            Very Satisified

            By Satisfied

            from Pittsburg, CA

            Pros

            • Reasonable Reliable

            Cons

              Best Uses

                Comments about PODS Long Distance Moving:

                I just moved my mother in law from Texas to California using PODS.They were very reliable and answer all of the questions I had.

                • Was this a gift?:
                • No
                 
                5.0

                From west coast to east coast

                By Rbmarlin

                from Gulfport, Fl

                Verified Reviewer

                Pros

                  Cons

                    Best Uses

                      Comments about PODS Long Distance Moving:

                      PODS was the best way to ship your house hold items cross country. Everything in the container was secure. Nothing was broken. No hard placements and shifting. I would recommend this company!

                      • Was this a gift?:
                      • No
                       
                      1.0

                      Great idea horrible communication.

                      By J the realist.

                      from Cincinnati, OH

                      Verified Reviewer

                      Pros

                      • good idea in theory

                      Cons

                      • Bad Communication
                      • Expensive
                      • Horrible customer service
                      • Horrible Time Frames
                      • Lack Of Knowledge By Cs

                      Best Uses

                      • You Won't Do The Driving

                      Comments about PODS Long Distance Moving:

                      The storage container was smaller than expected which ended up being a pro for me. There are about four sets of loops that aren't in ideal places to tie your belongings down to but the container is clean. Very hard to close to place the lock on that was a two person job in itself. This wasn't a " gift" but it was paid for by the company I work for during my relocation process.

                      • Was this a gift?:
                      • Yes
                       
                      5.0

                      Moved to Florida!

                      By Bunky

                      from The Villages, Florida

                      Verified Reviewer

                      Pros

                      • Excellent Drivers

                      Cons

                      • Can't think of any

                      Best Uses

                        Comments about PODS Long Distance Moving:

                        Everything was on time!

                        • Was this a gift?:
                        • No
                         
                        3.0

                        PODS was fine, packing awful!

                        By Emily

                        from tulalip wa

                        Pros

                        • Timely Drop Off Pickup

                        Cons

                        • Horrible packing
                        • Packing Company

                        Best Uses

                        • In Town Only

                        Comments about PODS Long Distance Moving:

                        PODS container delivery and pickup on front end was great, packing for cross country was terrible. PODS container delivery and unload on this end was great. Quite a bit of damage due to unsatisfactory packing and loading; i.e. no quilts over furniture, very little paper wrapping in boxes of fragile items. Several things damaged and broken.

                        • Was this a gift?:
                        • No
                         
                        5.0

                        Easy & Painless long distance move ever

                        By Babs

                        from Seattle, WA

                        Verified Reviewer

                        Pros

                        • Good rate
                        • Great Employees
                        • Offer Coupons
                        • Offer Same Day Pick Up

                        Cons

                        • Short Storage Hours
                        • Wait Time On Phone

                        Best Uses

                        • Long distance move
                        • Short Distance Move

                        Comments about PODS Long Distance Moving:

                        This was the easiest long distance move I ever made. My movers packed up the PODS container and tied down the load so it didn't shift much. Another mover used a pressure wall that moved and my stuff was all over the place when we opened it. Not so with PODS containers as they have tie downs all over so you can secure your load as you go and probably end up opening it looking the same as you closed it.

                        • Was this a gift?:
                        • No
                         
                        1.0

                        Not so portable PODS

                        By Trying to Move

                        from Indianapolis, IN

                        Pros

                          Cons

                          • Not available everywhere

                          Best Uses

                            Comments about PODS Long Distance Moving:

                            PODS actually isn't what it says. Yes, it's portable... but only to certain areas.

                            • Was this a gift?:
                            • No

                            (1 of 1 customers found this review helpful)

                             
                            1.0

                            OVERPRICED

                            By Unsatisfied

                            from Calgary, AB

                            Pros

                              Cons

                              • Price
                              • small

                              Best Uses

                                Comments about PODS Long Distance Moving:

                                In between houses for two months. Received a quote, agreed to the quote. Then got charged more than the original quote, A LOT more. And got charged for a Containter Protection Fee, which we did not agree to (in fact we declined it over the phone) but they wouldn't give us a refund and stated we were lying and that we had agreed to all of the charges. "Medium" size container did not fit much, large is way overpriced. Actual container and delivery service is OK. (Initial delivery and pick up was much later than quoted) Customer service is terrible.

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